What is a CRM ?
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Industires using CRM
- Manufacturing
- Retail
- Repair
- Logistics
- Legal
- And Many More!
Purpose of a CRM
Let’s take a hypothetical situation, you run a dentist clinic and your work is all scattered. You are saving patients data indivusllty on a word/excel file etc. This may sound good when the data is small, but as your business grows it gets harder to manage data and that is when you need a CRM Solution. A portal where you save all the data from their name, prescriptions, reminders, booking appointments, sending email alerts, putting in notes etc. Your data can then also be uploaded on the cloud (Cloud CRM) giving you the ability to access your data from anywhere.
Send us a message below to what your business needs are and we will find you the best solution possible.
